GIQCIS is committed to providing high-quality, impartial, and reliable certification services that enhance the confidence of clients, stakeholders, and the public in the standards of certified management systems. This Certification Policy Statement outlines our approach to maintaining the integrity and credibility of our certification processes in compliance with international standards.

Our Commitments:

1. Impartiality and Independence:
   GIQCIS conducts all certification activities with the highest level of impartiality, ensuring decisions are made based solely on objective evidence of conformity. We have established processes to identify, analyze, and mitigate any risks to impartiality, maintaining independence from any undue influence or conflict of interest.
2. Competence and Professionalism:
   We are dedicated to employing competent and qualified personnel who possess the necessary skills, knowledge, and experience to conduct certification activities effectively. GIQCIS ensures continuous training and development for our staff to maintain a high level of expertise and professionalism.
3. Compliance with International Standards:
   GIQCIS adheres to all relevant international standards, including ISO/IEC 17021, to ensure that our certification processes are robust, transparent, and aligned with best practices. We are committed to maintaining accreditation and continuously improving our certification services.
4. Transparency and Accessibility:
   We provide clear, accessible information about our certification services, including the scope, criteria, and procedures. GIQCIS ensures that our certification processes are transparent and understandable for all clients and stakeholders.
5. Confidentiality:
   GIQCIS respects the confidentiality of all information obtained during the certification process. We have established strict protocols to protect sensitive data and ensure it is handled responsibly and securely.
6. Continuous Improvement:
   GIQCIS is committed to continually improving our certification processes and services. We actively seek feedback from clients and stakeholders and use this information to identify opportunities for enhancement and innovation.
7. Customer Focus:
   We aim to understand and meet the needs and expectations of our clients by providing reliable, timely, and responsive certification services. GIQCIS strives to build strong, long-lasting relationships based on trust, transparency, and mutual respect.
8. Handling Complaints and Appeals:
   GIQCIS has established clear procedures for handling complaints and appeals. We ensure that all concerns are addressed promptly, fairly, and transparently, maintaining the integrity of our certification decisions.