GIQCIS is committed to fostering a culture of openness and transparency in all our certification activities and business operations. This Openness Policy Statement outlines our commitment to sharing relevant information with our clients, stakeholders, and the public, while maintaining the confidentiality of sensitive information.
Our Commitments:
- Transparency in Certification Processes: We are dedicated to providing clear and accessible information about our certification processes, criteria, and requirements. GIQCIS ensures that all stakeholders understand the methods and standards used in our certification activities.
- Communication with Stakeholders: GIQCIS values open communication with clients, stakeholders, and the public. We provide timely and accurate information regarding our services, policies, and procedures and actively seek feedback to improve our processes and meet stakeholder expectations.
- Access to Information: GIQCIS provides access to non-confidential information about the status of certifications, the scope of services, and our decision-making processes. We make relevant documents and guidelines available to stakeholders upon request, where appropriate.
- Public Information: We are committed to sharing information about our certifications, including the names of certified clients and the scope of their certifications, in a manner that respects confidentiality agreements and data protection regulations.
- Continuous Improvement: GIQCIS continually reviews and updates its communication practices to enhance openness and transparency. We seek to identify and implement best practices to ensure that stakeholders have access to accurate, relevant, and timely information.
- Respect for Confidentiality: While maintaining a commitment to openness, GIQCIS ensures that the confidentiality of sensitive client information is strictly protected. We balance transparency with the need to respect privacy and confidentiality agreements.
- Encouraging Feedback: GIQCIS encourages feedback from clients and stakeholders to ensure that our services remain relevant, effective, and aligned with their needs. We actively engage with stakeholders to understand their concerns and suggestions for improvement.